Buyer

Manufacturing Firm » South Metro Atlanta

Our client, a manufacturing firm in the south metro Atlanta area, is seeking a Buyer to join their team. He or she will procure, or assist in procurement of direct materials, production materials, maintenance items, indirect items, and capital equipment. Annual spend is $1M and growing. Position reports to the Purchasing Manager.

Related titles: import specialist, logistics analyst, master scheduler, materials analyst, materials manager, procurement specialist, purchaser, purchasing agent, purchasing coordinator, purchasing specialist, purchasing supervisor, sourcing specialist, supply chain specialist.

Responsibilities

  • Collaborate with HQ to develop and implement a procurement plan.
  • Develop forecasts, identify new vendors, and negotiate pricing and terms.
  • Issue purchase orders, manage delivery dates, and monitor import procedures.
  • Assist with accounts payable and invoicing.
  • Manage inventories; inspect materials as they are received for quality, quantity, and compliance with COA.
  • Serve as document control person for ISO initiatives; recommend and implement quality procedures.
  • Report on weekly, monthly, quarterly, and annual basis on progress toward assigned projects.

Requirements

  • Associate’s degree in a relevant field, or an equivalent combination of education and experience.
  • Three to five years’ relevant experience in a manufacturing or operations environment.
  • Strong analytical, mathematical, planning, scheduling and problem-solving skills required.
  • Proficiency in MS Office, especially Excel and Word, required.
  • Some experience in an international import environment.
  • Certification or some credits toward a Certified Purchasing Professional (CPP) preferred.
  • Experience in an ISO environment preferred.

Reply / EEOC

  • Email résumé, cover letter and compensation requirements.
  • Must be free and clear to work in the USA for an indefinite period.
  • Equal opportunity / affirmative action employer.
  • Thank you.

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Customer Service Manager

CS Manager » Technical B2B Products and Services

Our client is a leader in their industry. Due to growth, they have need for a new Customer Service Manager. The successful candidate will lead a team of 10-12 Customer Service Reps. This is a technical product and service provided to other businesses. The successful candidate will manage customer accounts including quoting and ordering, contracts, revenue growth, and performance reporting. Position reports to the Director of Customer Service.

Alternate titles: Call Center Manager, Call Center Team Leader, Client Account Manager, Customer Service Supervisor, Customer Service Team Leader, Inside Sales Manager, Inside Sales Team Leader.

Responsibilities

  • Recruit, train, motivate, develop, and coach 10-12 CSRs. Lead customer service team and act as escalation point for issues identified by CSRs. Perform employee reviews.
  • Ensure that customer service representatives are trained and knowledgeable on the global processes.
  • Work with other departments to coordinate the flow through the fulfillment process.
  • Maintain strong relationships with clients and act as a primary point of contact.
  • Review daily activity for assigned customers to ensure questions have been answered, decisions have been acted upon, and problems have been resolved. Ensures customer quotations and purchase orders meet expectations.
  • Provides weekly updates on KPI’s and critical requirements to the Customer Service Director.
  • Identifies and attracts new business from existing customer base.
  • Conducts Customer field visits and periodic program performance reviews.
  • Works with sales and purchasing on forecasting.

Requirements

  1. Bachelor’s degree in business, supply chain, or similar field preferred; 10+ years of experience in a wholesale or B2C warehouse operation, in lieu of a degree, will be considered.
  2. Three years’ experience leading small teams.
  3. Good working knowledge of ERP and CRM systems.
  4. Proven leadership experience; excellent collaboration, team building, and organizational skills.
  5. Strong computer skills: Microsoft Office Suite (strong in Word and Excel).

Reply / EEO

  • Email résumé, cover letter and compensation requirements.
  • Must be free and clear to work in the USA for an indefinite period.
  • Equal opportunity / affirmative action employer.

Thank you.

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Production Manager

Production Manager » Manufacturing Company

Our client is seeking a Production Manager to lead manufacturing operations. Successful candidate will lead a team of approximately seven direct reports and 30 indirect in a 24/7 operation. Our other placements at this company report they love working here. Position reports to the General Manager of Manufacturing.

Alternate titles: Plant Manager, Manufacturing Manager, Production Supervisor.

Responsibilities

  • Lead a team of 35-40 salaried and hourly employees – including four Production Supervisors. Manage production and production planning in a 24/7 operation.
  • Employ Lean Six Sigma principles to achieve production goals regarding cost controls, waste reduction, quality, safety, and on-time delivery. Incorporate 5S principles into the operations plan.
  • Balance the outputs of three closely integrated manufacturing processes to avoid any interruptions. Take immediate steps to correct this situation when it occurs.
  • Develop the production leadership team to carry out operational strategies, conduct employee training and development, and instill culture of safety, quality and productivity.
  • Recommend strategic improvements for a three to five year horizon.

Requirements

  • Bachelor’s degree in business administration, engineering or related field, plus five years’ of production or general management experience – or an equivalent combination. Experience in a roll-to-roll plant a big plus.
  • Extensive experience with Lean Six Sigma and quality principles including Kaizen, 5S, process improvement, TPM, ISO, and production scheduling. Six Sigma certification a big plus.
  • Experience with ERP systems and MS Office (especially Excel), to analyze and improve operations, perform variance analysis, and make presentations to management.
  • Excellent strategic planning, operations leadership, employee development, performance management, and problem solving skills.
  • Strong knowledge of OSHA and EPA regulations and compliance measures.

Reply / EEO

  • Send résumé, cover letter and compensation requirements to: Email.
  • Must be free and clear to work in the USA for an indefinite period.
  • Equal opportunity / affirmative action employer.

Thank you.

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Product Manager – IoT

Image result for led lighting iconIoT / Intelligent Control Systems

Our client is a leading manufacturer of LED lighting products. They are experiencing rapid growth and are expanding our team to better serve their customers. We are seeking a Product Manager to become an integral part of their team. You will research, develop and design manufactured products in accordance with customer needs and company standards. Position reports to the Vice President of Sales and Marketing.

Responsibilities

  • Portfolio strategy: Develop and maintain a five-year multi-generation product road map that positions our client to win in the marketplace, drive customer centric innovations, ensure P&L growth, and include the latest VoC input. Monitor and adapt product portfolio strategy to changing industry regulations and market trends.
  • Category management: Oversee product life-cycle and management, development, profitability, and market share growth. Collaborate globally with Engineering, Manufacturing, Strategic Sourcing, Purchasing, Quality, Marketing, and Finance to ensure optimal marketing mix and profitable growth of product category.
  • Market analysis: Provide analyses and recommendations regarding marketing programs and product portfolio enhancements. Lead competitive benchmarking activities including voice-of-customer (VoC), market data, GAP analysis, competitive analysis, product tear-downs, PEP processes, and other benchmarking methodologies.
  • New product development: Collaborate with customers and colleagues in China to develop innovative products. Lead cross-functional teams to develop new products through the stage-gate product development process (PDP). Set pricing and margin expectations. Ensure project schedules and launch dates are achieved.
  • Product commercialization: Lead commercialization process for product launches. Manage costs and profitability. Lead cost-reduction activities. Liaise with Quality to monitor quality and warranty metrics. Perform market research and customer-sensing activities required to define or refine product designs.
  • Marketing support: Help build the brand. Assist in the development of brochures, catalogs, packaging, POS displays, product collateral, sell sheets, and websites. Provide marketing support for promotions, product training, and sales training. Provide product leadership at customer and internal events and meetings.
  • Portfolio reporting and analysis: Develop product category dashboard and reports to monitor and drive growth in market share, unit volume, profitability, customer mix, product mix, and market trends. Provide analyses and recommendations regarding marketing programs and product portfolio enhancements.

Requirements

  • Five years’ experience marketing and selling to home improvement retailers required.
  • Three years’ experience in IoT (product management, marketing, or engineering) required.
  • Bachelor’s degree in marketing, business, engineering, or related field required; MBA strongly preferred.
  • Outstanding analytical, strategic planning, team leadership, project management, and problem-solving skills.
  • Excellent Microsoft skills: Project, Word, PowerPoint, Excel (pivot tables, macros, formulas, charts, graphs).
  • Able and willing to travel to domestic client meetings, global trade shows, and China HQ twice each year.
  • Must be innovative, collaborative, customer-centric, flexible, and business savvy.

Reply / EEOC

  • Send résumé and cover letter with salary history to: dave@ofarrellcm.com.
  • Must be free and clear to work in the USA for an indefinite period.
  • Equal opportunity / affirmative action employer.
Thank you.

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